Web Returns Policy

Under the provisions of article 6 of Decree-Law Nº 143/2001, of 2001, and Decree-Law Nº 82/2008, of 2008, the client has 14 days after

receiving the product within which to return or exchange any or all the products..

PAPIÊ will offer an exchange or refund on all products if you are not perfectly happy within 14 days of receipt, provided the items are

returned unworn, in perfect condition, and any seals attached to the product packaging remain unbroken.

Please note: the above refers to web and mail order purchases only. We regret that such orders cannot be returned in our Shop.

This does not affect your statutory rights.




We reserve the maximum period of 1 week for delivery, 5 days will be added in case of product personalization.

Methods of Payment

 We accept the following methods of payment:

 Bank Transfer:

BPI: IBAN - PT50 0010 0000 3979 7100 00171

 Paypal

Payment will not be deducted from your account until the item has been dispatched.

If your order has been split due to different availability dates then payment will be debited when each separate item is dispatched.

The total cost of your order includes the price of the item(s) selected, delivery and tax. If the price of any good increases after you have

placed your order, but before dispatch through bank transfer or Paypal, the original price as shown at the time of placing the order will

be honoured.



All prices quoted on the PAPIÊ website are quoted in EUROS and the Portuguese tax (23% VAT) is included in the price.

Security Information

Your personal details are not held on the internet and all information is transferred to our secure mail order processing server.



To the fullest extent permitted by the law, PAPIÊ shall not be liable to you by reason of any representation or any implied warranty,

condition or other term, or any duty at common law, or under the express terms of the contract, for any indirect, special or consequential

loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused

by negligence on the part of PAPIÊ) which arise out of or in connection with the use of this website. The supply of the products or their

use or resale by (….?) shall not exceed the price of the products, except as expressly provided for in these conditions. This does not

affect your statutory rights.

We will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform

any of our obligations in relation to the product ordered by you, if the delay or failure was due to any cause beyond our reasonable

control. This does not affect your statutory rights.


Copyright and Trademark

The contents of these pages (including pictures, designs, logos, photographs, written text and other material) are the copyright

trademark or registered trademark of PAPIÊ or its content and technology providers or their respective owners. All rights reserved. The

copying, modification, distribution, reproduction or incorporation into any other work of (or?) part or all of the material available on this

website in any form is prohibited save that you may: copy or print or download extracts of the material on this website for the sole

purpose of using this website or placing an order with PAPIÊ.

Copying, printing or downloading the material on this site for the purpose of sending it to individual parties for their personal information

shall be allowed provided that you acknowledge us as the source of the material and that you inform the third party that these conditions

apply to them and that they must comply with them.